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Cannot {ENTER} to close HR additional details flexfields

 
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fahrenheit



Joined: 30 Nov 2010
Posts: 3

PostPosted: Tue Nov 30, 2010 11:27 am    Post subject: Cannot {ENTER} to close HR additional details flexfields Reply with quote

Using either a mouse position click or the {ENTER} command i cannot exit from the additional flexfields form in HRMS.

Anybody else experienced this or now of another method.

thanks in advance
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DataLoad
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Joined: 15 Nov 2005
Posts: 227
Location: Dorset, UK

PostPosted: Tue Nov 30, 2010 11:36 am    Post subject: Reply with quote

Hi,

Are you using \{ENTER} to press the Enter key, i.e. do you have the \ prefix?

Thanks,

Jonathan
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fahrenheit



Joined: 30 Nov 2010
Posts: 3

PostPosted: Tue Nov 30, 2010 11:40 am    Post subject: Reply with quote

yes i have tried that a mouse click and the *AO command to hit the 'OK' button but all highlight the button but never register the key press.

version 11.5.10.2
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DataLoad
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Joined: 15 Nov 2005
Posts: 227
Location: Dorset, UK

PostPosted: Tue Nov 30, 2010 11:47 am    Post subject: Reply with quote

Hi,

I ahve a few questions:

1. Are you loading through Citrix (or similar) or are both DataLoad and Oracle running on your PC?
2. What version of DataLoad are you using?
3. Are the Oracle window and the additional flexfields form definitely both active and top-most?

If neither the mouse click or the key press works then there must be something fundamentally wrong because one or both should work. Can you send me a screenshot of this form to support@dataload.com please so I can see what you are trying to do?

Thanks,

Jonathan
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fahrenheit



Joined: 30 Nov 2010
Posts: 3

PostPosted: Tue Nov 30, 2010 11:54 am    Post subject: Reply with quote

Jonathon, yes everything else is fine i have an extensive collection on loads for dataload so am quite happy with operational requirements,

it just seems that this form is locking out the command.

If i manually {ENTER} the form behaves with no issue.

The screenshot i forwarded is from the additional flexfield highlighted in red on first screenshot
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