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Keystrokes not recognised

 
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DebsMcD



Joined: 20 Aug 2010
Posts: 1
Location: Staines Middx

PostPosted: Wed Sep 08, 2010 8:24 am    Post subject: Keystrokes not recognised Reply with quote

Hi I tried to prepare datafile to delete duplicate assignments [Oracle]. when doing this via keystrokes, and replaying back dataload does not recognise the Alt key.
When checking the user guide, i noticed that the alt key had not been recorded as expected so I manually updated this, but still did not work.
I have gone through this with collegues that know dataload and they cannot work it out either.
If you know what is wrong, please help as I have over 1000 duplicate assignments to delete
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Debs
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DataLoad
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Joined: 15 Nov 2005
Posts: 227
Location: Dorset, UK

PostPosted: Wed Sep 08, 2010 8:30 am    Post subject: Reply with quote

Hi,

Please send a copy of your load file to us at support@dataload.com and I will take a look. Can you also confirm:

1. What version of DataLoad are you using?
2. Is either DataLoad or Oracle within a Citrix session?

Thanks,

Jonathan Stuart
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